There are numerous advantages, and some challenges too, when it comes to working in seafarer jobs and living the typical seafarer's life at sea. And the very nature of the maritime industry means that crew members of all levels of experience will find themselves working alongside people who hail from different cultural backgrounds, and who speak a different language.
How to deal with language barriers in jobs at sea
The tired old cliche of native English speakers being able to get by speaking English L-O-U-D-L-Y is exactly that - a tired old cliche. Therefore it falls to seafarers of all nationalities to do the very best they can to overcome language barriers while working in one of of the many maritime jobs to choose from.
English: the lingua franca for working in jobs at sea
But that can be easier said than done and although English is the lingua franca that shipping companies throughout industry, and indeed global business, operates upon for native English speaking seafarers who attempt to communicate in another tongue the outcome will usually only be a positive one.
Firstly, showing respect for another culture is a huge deal and whether you’re a ship owner or manager, a cadet or an officer, being empathetic to the different nationalities you have on board will help to foster a mutually respectful workplace.
It's a part of crew management and it doesn’t take a rocket scientist to realize that when all crew members feel appreciated and valued - regardless of their background, religion, language or ethnicity - they will likely be a more engaged and loyal workforce.
Hello, Kamusta, Привет, Hola, Здрастуйте
Respect is really the foundation of conquering communication issues and at its most basic a seafarer can show consideration by at least knowing which language their fellow crew members are speaking.
Maritime jobs can be challenging but learning a few key words and phrases in the languages that are likely to be encountered on board will go a long way to helping create a friendlier and more favourable working atmosphere.
These words could be as simple as ‘hello’ and ‘thank you’ in Russian or more technical and industry related in Tagalog.
One thing that is important in crew management and that shipping companies should instil in senior crew is that when communicating in English with non-native speakers, using simple and direct speech will help get the message across and avoid misunderstandings.
That means not using slang or idioms and only using jargon when necessary and when it has been established that everybody knows its meaning.
Language training in maritime jobs
On a similar note, using visual methods of communication - such as charts, diagrams, drawings, and pictographs - will be helpful for all crew members, regardless of language, particularly during training sessions.
And while we’re on the subject of training for maritime jobs, shipping companies may also want to consider introducing language classes as a crew management tactic. These could be informal and fun or related to different topics such as navigation at sea or trigonometry in marine engineering.
Of course language classes can go both ways and will be extremely beneficial for non-native English speakers who need to learn specialized words for their respective jobs at sea and other terms related to the maritime industry.
However for English speakers who are on board a vessel mostly crewed by Ukrainians or Filipinos, learning basic communication in their fellow seamen's mother tongue will go a long way to ensuring a safer, more efficient and amicable voyage.
There are challenges that come with any jobs at sea but they don’t have to be insurmountable and the likelihood is that the ship as a whole will benefit from having a crew that can communicate more efficiently and effectively.
Not only that but the well-being of those on-board will increase as they are given the language skills to be more productive in their working life and more social in their downtime.
Are you a shipowner or manager looking for qualified and skilled seafarers to fill your empty maritime jobs?
Martide have the answer. Our Software as a Service helps you do everything from advertising your vacancies to tracking applicants to delegating tasks throughout your recruitment pipeline to trusted staff members.
Ready to streamline YOUR recruitment and crew management efforts? Let's talk!