In Martide you’ll find a Broadcasts feature that lets you send bulk emails to more than one seafarer at a time. This is useful if you need to send updates about anything from crew change dates to industry updates that may affect contracts.

Here’s how to use Broadcasts.

Where to find the Broadcasts feature

Log in to your Martide account and scroll down to Messages in the menu on the left hand side. Click on Messages and it will take you to your message inbox, which looks like this:

screenshot of Martide website showing Messages in the left hand menu and the inbox

Quick guide to your inbox

In your inbox you’ll see a number of categories in the side panel. This is how your messages are stored and organized: by Vessels, Vessel Groups, Seafarers, and Manning Agencies.

Here you can:

  • Use the little ^ arrows next to Vessels and Vessel Group(s) to expand the categories and see all vessels under each section.
  • Use the gray side bar to scroll up and down the categories and see your Manning Agents.
  • Click the View all seafarers button to see all your seafarers/candidates.
  • Message all (or a selection) of your seafarers by clicking the Message all seafarers button.

If you scroll down the page you will also see this:

screenshot showing where to type a new message and add attachments

Here you can:

  • Type a message into the text box.
  • Select a Message Template using the star icon.
  • Add an attachment using the paperclip icon.

To learn more about your message inbox, see this page here.

How to send Broadcasts

Click the Message all seafarers button. Your inbox will now look like this:

screenshot of Martide website showing where to add a new message

In the white side panel you can see a list of any draft Broadcasts that you have not sent yet, with the most recent at the top.

To send a new message click + Add new message (see image above). You will see a pop-up box that looks like this:

screenshot of Martide website showing how to select criteria for a message

Here you can:

  • Choose the manning agent(s) who represent your seafarers from the drop down menu. You can add as many manning agents as you like.
  • Choose the nationality of the seafarers you want to send a Broadcast to from the drop down menu. You can add as many nationalities as you like.
  • Choose the employment status of the seafarers you want to send a Broadcast to from the drop down menu. You can add as many statuses as you like.

Note: You do not have to select all 3 drop down boxes. So if you want to ensure ALL your seafarers receive a Broadcast, regardless of manning agent, nationality or employment status you wouldn't need to select any. You can also choose any combination of manning, nationality or status. For example:

screenshot of Martide website showing different criteria selected

The box below the criteria tells you how many seafarers you are sending the Broadcast message to.

When you’re finished, click the Apply button and you will be taken to this screen where you can type the subject of your Broadcast into the text box. In our example we’re sending a message about an amendment in the visa requirements for applicants:

screenshot of Martide website showing the message subject

Click Back to return to the previous pop-up box, Cancel to cancel the Broadcast and Save to return to your inbox where you can type and send the Broadcast:

screenshot of Martide website showing showing the criteria in the inbox

Here you can:

  • See the draft of the Broadcast at the top of the side panel on the left.
  • See the details we entered into the pop-up box (manning agency, nationality and employment status.)
  • See the number of seafarers who will receive the Broadcast.
  • Amend any of the details by clicking the Change button.
  • Type your Broadcast into the text box at the bottom of the page (see below.)
  • If you want to use an email template click the star icon.
  • To add an attachment, click the paperclip icon.
screenshot of Martide website showing the message in the text box

Click Send when you’re finished. The Broadcast will appear in a new thread above the text box.

We hope you’ve found this guide to Broadcasts useful and we also hope you get lots of use from the feature itself.

However, if you do experience any difficulties, please don’t hesitate to contact us at [email protected]