The Questionnaire feature has been created for employers who want insight, feedback and answers from their seafarers and candidates.

A guide to the Questionnaire feature

Log into your Martide account and click on Settings in the menu on the left, and then on Questionnaire:

screenshot of Martide website showing where to access Questionnaire feature

When you click on Questionnaire you will be taken to a page that looks like this:

screenshot of Martide website showing the questionnaire page

Here you can:

  • Add a new Questionnaire.
  • Edit existing Questionnaires by clicking the pen icon.
  • Delete existing Questionnaires by clicking the trash can icon.
  • Sort Questionnaires alphabetically by A-Z or Z-A by clicking the pyramid icon next to the word Name.  

How to create a new Questionnaire

Click the blue +Add questionnaire button at the top right of the page. You will be taken to this page:

screenshot of Martide website showing the different styles of questionnaires you can choose

Here you can:

  • Give your Questionnaire a name and description.
  • Add questions to your Questionnaire by clicking the +Add Question button.
  • Save the Questionnaire.

In our example below we’ve clicked the +Add Question button and are creating an exit questionnaire for crew who have recently disembarked from our vessel Ship C. You can see the first question we want to ask a seafarer is the dates of their contract and we are asking them to fill this in in a paragraph style.

This means they can type in their answer into a text box. There are other different question formats and we will cover them below.

screenshot of the Martide maritime recruitment website showing how to create a questionnaire

When you click the +Add Question  button you can give your question a title and choose its type (format). See the image above.

Your question can be in the following formats: Paragraph, Multiple Choice, Checkboxes, Linear Scale, Multiple Choice Grid, or Checkbox Grid. Click in the Select Question Type box to see the choices:

screenshot of the martide website showing the question type options

You can choose different formats for each question in a Questionnaire.

If you choose Multiple Choice you can enter a question like this:

screenshot of Martide's website showing he multiple choice question format

If you choose Checkboxes you can enter a question like this:

screenshot of Martide website showing how to enter a question

If you choose Linear Scale you can enter a question like this:

screenshot of the Martide website showing the linear scale question

If you choose Multiple Choice Grid you can enter a question like this:

screenshot of Martide showing the multiple choice grid question option

If you choose Checkbox Grid you can enter a question like this:

screenshot of Martide.com showing the checkbox grid option

Keep adding questions until you’ve covered everything you want to ask then click the blue Save button. Your questionnaire is now visible on the main Questionnaire page:

screenshot of Martide website showing a saved questionnaire on the main page

How to Send a Questionnaire to a seafarer

Once you’ve created your questionnaire, you need to add it to the relevant Recruitment Pipeline.

This is the same as the other stages you add to pipelines: Document Validation, English Test, Sea Service Check, Interview, Medical Check, Visa, Flights, and Approval.

To add your questionnaire, go to Settings > Pipelines:

screenshot of Martide website showing where to find the pipelines page

Click on Pipelines and you will see a page that looks something like this:

screenshot showing the main pipelines page

Select the Pipeline you want to add the questionnaire to by clicking the pen icon on the right. When the Pipeline page opens, click the + Add Stage box at the bottom left.

screenshot of the Martide website showing the Add Stage button

You will then see this pop up box:

screenshot of Martide website showing how to add a questionnaire into a recruitment pipeline

Choose Questionnaire and complete the information as required in the following screen:

screenshot of Martide website showing how to add a questionnaire into the pipeline stages

Here you can:

  • Select the stage of the Pipeline - i.e. Questionnaire.
  • Give the Questionnaire a display name.
  • Select which step of the Pipeline you want the Questionnaire to be.
  • Select the Questionnaire.
  • Choose whether the Pipeline is Insourced, Outsourced Client, Outsourced Manning or if you want to skip the Questionnaire with Ex-Crew.  

When you’ve finished, click the blue Save button at the bottom of that page.

And that’s it - you’ve added a new Questionnaire for all seafarers in that particular recruitment pipeline to answer, as part of the process.

We hope you've found this guide to the Questionnaire feature helpful but if you need any other help please contact us here.