The Questionnaire feature has been created for employers who want insight, feedback and answers from their seafarers and candidates.
A guide to the Questionnaire feature
Log into your Martide account and click on Settings in the menu on the left, and then on Questionnaire:
When you click on Questionnaire you will be taken to a page that looks like this:
Here you can:
- Add a new Questionnaire.
- Edit existing Questionnaires by clicking the pen icon.
- Delete existing Questionnaires by clicking the trash can icon.
- Sort Questionnaires alphabetically by A-Z or Z-A by clicking the pyramid icon next to the word Name.
How to create a new Questionnaire
Click the blue +Add questionnaire button at the top right of the page. You will be taken to this page:
Here you can:
- Give your Questionnaire a name and description.
- Add questions to your Questionnaire by clicking the +Add Question button.
- Save the Questionnaire.
In our example below we’ve clicked the +Add Question button and are creating an exit questionnaire for crew who have recently disembarked from our vessel Ship C. You can see the first question we want to ask a seafarer is the dates of their contract and we are asking them to fill this in in a paragraph style.
This means they can type in their answer into a text box. There are other different question formats and we will cover them below.
When you click the +Add Question button you can give your question a title and choose its type (format). See the image above.
Your question can be in the following formats: Paragraph, Multiple Choice, Checkboxes, Linear Scale, Multiple Choice Grid, or Checkbox Grid. Click in the Select Question Type box to see the choices:
You can choose different formats for each question in a Questionnaire.
If you choose Multiple Choice you can enter a question like this:
If you choose Checkboxes you can enter a question like this:
If you choose Linear Scale you can enter a question like this:
If you choose Multiple Choice Grid you can enter a question like this:
If you choose Checkbox Grid you can enter a question like this:
Keep adding questions until you’ve covered everything you want to ask then click the blue Save button. Your questionnaire is now visible on the main Questionnaire page:
How to Send a Questionnaire to a seafarer
Once you’ve created your questionnaire, you need to add it to the relevant Recruitment Pipeline.
This is the same as the other stages you add to pipelines: Document Validation, English Test, Sea Service Check, Interview, Medical Check, Visa, Flights, and Approval.
To add your questionnaire, go to Settings > Pipelines:
Click on Pipelines and you will see a page that looks something like this:
Select the Pipeline you want to add the questionnaire to by clicking the pen icon on the right. When the Pipeline page opens, click the + Add Stage box at the bottom left.
You will then see this pop up box:
Choose Questionnaire and complete the information as required in the following screen:
Here you can:
- Select the stage of the Pipeline - i.e. Questionnaire.
- Give the Questionnaire a display name.
- Select which step of the Pipeline you want the Questionnaire to be.
- Select the Questionnaire.
- Choose whether the Pipeline is Insourced, Outsourced Client, Outsourced Manning or if you want to skip the Questionnaire with Ex-Crew.
When you’ve finished, click the blue Save button at the bottom of that page.
And that’s it - you’ve added a new Questionnaire for all seafarers in that particular recruitment pipeline to answer, as part of the process.
We hope you've found this guide to the Questionnaire feature helpful but if you need any other help please contact us here.