Spa Manager Assistant — Passenger Ship

Assistant Spa Manager

LivNordic by Raison d’Etre – Spas at Sea

Location: Cruise Ship Position Type: Full Time Start Date: Open-ended / Flexible, (the date above does not reflect exact date opening) Salary: Commission-based, (the sum above is a guarantee)

Combine Leadership, Wellness and Travel

Do you have supervisor/assistant leadership experience, or spa manager experience less then 2 years?

LivNordic by Raison d’Etre is looking for passionate, professional and service-driven Assistant Spa Managers to join our onboard spa teams across our luxury spas at sea.

This is a hands-on position combining spa therapy, guest service, daily operations and leadership. You will work closely with the Spa Manager to create a happy, successful and productive team while continuing to personally deliver treatments and exceptional wellness experiences to our guests.

We are looking for someone who genuinely cares about people, enjoys taking responsibility and can lead by example in a fast-paced international environment.

At LivNordic, our vision is to Light Lights – to make a positive difference to the people we meet. Our values of Care, Trust, Joy, Growth and Wellbeing guide how we work with our guests, our colleagues and ourselves.

About the Role

As Assistant Spa Manager, you will be an important link between the Spa Manager and the spa team.

You will support the Spa Manager with the daily operation of the department and take responsibility for the spa whenever the Spa Manager is off duty. At the same time, you remain an active therapist and member of the operational team.

Your responsibilities will include:

• Performing professional treatments according to your therapy profile (beauty, massage or hairdresser) as per LivNordic standards.
• Supporting daily Spa Reception operations and the complete guest journey.
• Acting as Spa Manager when the Spa Manager is off duty.
• Supporting, motivating and guiding the spa team.
• Assigning responsibilities and helping coordinate daily operations.
• Handling guest requests, feedback and complaints professionally.
• Helping ensure LivNordic and shipboard operating standards are consistently followed.
• Supporting scheduling, time and attendance, reports and administrative duties.
• Assisting with financial targets, therapist productivity, commissions and revenue monitoring.
• Supporting stock control, product usage and operational cost awareness.
• Helping train and onboard new team members.
• Identifying training and development needs within the team.
• Supporting Public Health, hygiene and sanitation compliance.
• Hosting seminars, workshops and wellness activities.
• Working closely with the Spa Manager to develop ideas and improve the spa operation.
• Representing LivNordic and Viking professionally at all times.

We Are Looking For Someone Who Has

• A professional qualification or diploma as a Beauty / Massage Therapist or Hairdresser.
• Minimum 1 years of relevant professional spa experience.
• Previous supervisory, team-lead or assistant management experience, or spa manager experience less then 2 years.
• Experience working in a high-end spa, luxury hotel, resort or cruise environment.
• Experience working professionally in English.
• Fluent spoken and written English.
• Strong guest-service and communication skills.
• Good organizational and administrative abilities.
• An understanding of spa revenue, targets and basic business principles.
• The confidence to handle guest complaints and operational challenges.
• The ability to delegate, guide and support colleagues.
• A positive, energetic and team-oriented personality.
• The ability to remain professional and constructive under pressure.
• A genuine passion for wellness, hospitality and people.

What We Offer

• The opportunity to travel the world while developing your leadership career.
• A unique international and multicultural working environment.
• Professional development and continuous learning.
• Hands-on experience in both spa operations and leadership.
• The opportunity to prepare yourself for future Spa Manager responsibilities.
• Experience within one of the leading wellness concepts at sea.
• A supportive and passionate team culture.
• The opportunity to create memorable wellness experiences for guests from around the world.

What We Expect From You

• A willingness to learn, grow and take responsibility.
• Commitment to exceptional teamwork and guest care.
• Flexibility and adaptability in a fast-paced onboard environment.
• The maturity to support both colleagues and management.
• A willingness to follow and uphold LivNordic and Viking standards.
• Enthusiasm for representing the LivNordic concept and living our values.
• Accountability for your own professional development and performance.
• The ability to support commercial results without compromising authentic guest care.

Additional Information

As representatives of LivNordic by Raison d’Etre, all team members are expected to maintain a professional and polished appearance in line with our company standards and the onboard hospitality environment.

Please note that visible tattoos are generally not permitted while on duty. Exemptions may be considered on a case-by-case basis where appropriate.

All employment offers are subject to successfully passing the mandatory medical examinations required for working onboard.

The starting date is flexible and will be communicated according to operational needs and candidate availability. Further information will be provided during the recruitment process.

Working onboard also means adapting to life at sea, an international crew environment and extended periods away from home. Candidates should be open-minded, resilient and comfortable working within the structure and standards of shipboard life.

Ready to Take the Next Step in Your Spa Leadership Career?

If you are a skilled therapist who loves working with people, enjoys taking responsibility and wants to develop as a leader while travelling the world, we would love to hear from you.

Apply now and become part of the LivNordic journey at sea – Lighting Lights, one guest and one colleague at a time.