A Seafarer's Guide to the Martide Message Inbox

A Seafarer's Guide to the Martide Message Inbox

Eve Jones

If you’re a seaman or seawoman who has applied for one or more seafarer jobs through Martide, our shipowners/employers and manning agents can communicate with you about your application, as well as about jobs at sea you are hired for, through our in-built message inbox feature.

When you create an account with Martide you’ll be given your own private inbox which lets you store your seafarer job related messages all in one place.

Showing potential employers that you’re on the ball when it comes to something as simple as replying to messages is crucial. And our inbox has a big part to play in helping you stay organized.

a foot resting on a soccer ball

Applying for jobs at sea is like a competition and you need to let shipowners, ship managers and manning agents see that you’re heads and shoulders above your competitors.

Things such as writing a great seafarer resume for the maritime industry, presenting yourself well during Skype and Zoom interviews and replying to messages promptly are all part of that.

We aim to make finding a seafarer job easier than ever and your Martide message inbox is easy to use and really helps with that!

So if you've just registered an account with Martide and want to get the most out of your inbox, here’s the lowdown on using it to make sure you stand out in a crowded job market.

person holding up sign that says 'be so good they can't ignore you'

A seafarers guide to Martide's message inbox

First of all, log in to your Martide account. The first page you see will be your User Profile. In the menu on the left hand side, (you might need to scroll down), you will see Messages - just below your name:

screenshot of the seafarer profile page showing where to find messages

Click on Messages and you'll be taken to your inbox. It will look something like this (bearing in mind ours is just an example):

screenshot showing the message inbox

How your inbox is sorted

To make it easier to find the messages or contacts you are looking for and so that you can follow up on your seafarer job applications more easily, your inbox is divided into sections.

The side panel on the left is where you can select which messages to view. It's organized by Jobs, Employer Agent and Manning Agencies:

screenshot of a seafarer's inbox on Martide's website

How to check your messages that relate to Jobs

Click on the little arrows at the left of the companies that are listed under Jobs. This will open up a list of vessels that you have applied to seafarer jobs on:

screenshot showing the jobs and vessels list

You can see in our example that we have a (fictional) company called ABC Shipping and our (fictional) seafarer, Bobby Roberts has applied to jobs on (fictional) vessels that they manage called Aardvark, Aardvark II, Black Pearl, Nautilus and Winchester.

The numbers in the little red circles next to some of the vessels indicate how many unread messages Bobby has for each of those vessels.

Now if you:

  • Click on a vessel, you will see the messages relating to the job application(s) for that vessel.
  • Click on a message, it will show you the message thread.

When you click on a message you will also see a blue/white button above the messages that says Manning Agent / Employer. This lets you switch between messages from manning agents and employers.

screenshot showing the inbox and manning agent/employer button

Take a look at the image above and on the left you will see:

  • The name of the vessel (in our example, Aardvark.)
  • The position applied for (in our example, Engine Cadet.)
  • The stage of the application (in our example, Negotiation.)
  • If you are ex-crew and have worked on that vessel before.

In the middle you'll see the message thread. Our example shows a message the candidate, Bobby Roberts, has sent to a manning agent.

You will also see a blank text box at the bottom of the page - this is where you can type your messages. Add an attachment by clicking the paperclip icon:

screenshot of Martide's inbox feature showing a seafarer where to type a message

Meanwhile on the right hand side you will see information about the company you are messaging, including their contact details:

screenshot of Martide's inbox feature showing an employer's information

As well as checking messages related to specific vessels and specific seafarer jobs you have applied to, you can also check, reply to, and send messages that fall under the Employer Agent and Manning Agencies sections. Here's how to do that:

How to check Employer Agent and Manning Agencies messages

Click on one of the companies that's listed under Employer Agent or Manning Agencies:

screenshot showing the employer agent and manning agencies sections

We've kept our example simple by just listing one company under each section!

When you click on a company, you will see something like this:

screenshot showing a message and the employer information

Take a look at the image above and here you can:

  • See the name of the Employer Agent or Manning Agency on the left (in our example it's ABC Shipping.)
  • See the message(s) in the middle.
  • See the company's details on the right.
  • Send a new message by typing into the text box at the bottom.
  • Add an attachment to the message by clicking the paperclip icon.

And that's it - a complete guide to using your Martide message inbox.

We hope you've found this helpful but if you would like to read a more factual step-by-step guide to using the Message Inbox, you can find that here on our Support website.

window with sign saying 'support community'

Did you know, our Support website has more help guides for seafarers who use Martide to look for jobs at sea on our platform.

For example, if you're wondering how to use Martide to find and apply to seafarer jobs, take a look at this page. Or maybe you want to know how to reset your Martide password? Not a problem - that's clearly explained here.

Download Martide's seafarer jobs app

Did you know, you can access your Martide inbox even while you're on the go with our mobile app?

smartphone showing Martide seafarer jobs at sea app

Our app makes it even easier to stay in touch with employers and manning agents as well as checking and following up on your seafarer job applications.

And of course you can find and apply to any of our jobs at sea via the app too.

Martide's mobile seafarers app is available both for Android and iPhone and is absolutely free.

Download the Android version from Google Play here.
And the Apple / iPhone version from the App Store here.

This blog post was originally published on September 23rd 2019 and updated to reflect changes to the message inbox on March 11th 2021.