A Seafarer's Guide to the Martide Message Inbox

A Seafarer's Guide to the Martide Message Inbox

Eve Jones

If you’re a seaman or seawoman who has applied for one or more seafarer jobs through Martide, our shipowners/employers and manning agents can communicate with you about your application, as well as about jobs at sea you are hired for, through our in-built message inbox feature.

When you create an account with Martide you’ll be given your own private inbox which lets you store your seafarer job related messages all in one place.

Showing potential employers that you’re on the ball when it comes to something as simple as replying to messages is crucial. And our inbox has a big part to play in helping you stay organized.

We've also just given our inbox a brand new makeover to make it a lot easier for you to use, so if you haven't logged in for a while, take a look and we think you'll be pleasantly surprised!

a foot resting on a soccer ball

Applying for jobs at sea is like a competition and you need to let shipowners, ship managers and manning agents see that you’re heads and shoulders above your competitors.

Things such as writing a great seafarer resume for the maritime industry, presenting yourself well during Skype and Zoom interviews and replying to messages promptly are all part of that.

We aim to make finding a seafarer job easier than ever and your Martide message inbox is easy to use and really helps with that!

So if you've just registered an account with Martide and want to get the most out of your inbox, here’s the lowdown on using it to make sure you stand out in a crowded job market.

person holding up sign that says 'be so good they can't ignore you'

A seafarers guide to Martide's message inbox

First of all, log in to your Martide account. The first page you see will be your User Profile. Scroll down the menu on the left hand side of the screen and you will see Messages - just below your name:

screenshot of the seafarer profile page showing where to find messages

Click on Messages and you'll be taken to your inbox. It will look something like this (keep in mind that ours is just an example):

screenshot showing the message inbox

How your inbox is organized

To make it easier to find the messages or contacts you are looking for and so that you can follow up on your seafarer job applications more easily, your inbox is arranged using handy icons.

The default view is your inbox. To the left of your messages you will see these icons:

screenshot of a seafarer's inbox on Martide's website

This is what the icons mean:

  • Tray - this is your inbox and it is the default view
  • Storage box - click on this to see your archived messages
  • Clock - click on this to see your 'snoozed' messages
  • Circle and check mark - click on this to see your sent messages
  • Document - click on this to see your draft messages
  • Trash can - click on this to see your deleted messages

You can also expand this column and see what the icons are by clicking on the arrows at the bottom of the page:

screenshot showing the icons and arrows

If you want to archive, snooze or delete a message, you can do this by clicking on the relevant icon that appears at the top when you open a message:

screenshot showing the icons

Just so you know, you cannot send messages from your inbox, but you can reply to messages that an employer, manning agent or Martide have sent to you.

How to read and reply to messages

Click on a message in your inbox. The message and any replies to it you have sent will open on your screen:

screenshot showing an email thread and reply button

The message that is highlighted in blue on the left hand side is the message you are reading.

  • The details of the employer or manning agent who sent the message are on the right hand side.
  • Click on the Reply button to send a message.

When you click the Reply button you will see this:

screenshot showing the inbox and an open blank message

Now you can:

  • Type your reply into the empty box. (The email address of the person you are replying to is filled in automatically.)
  • Save the message as a draft to finish later, cancel it, or send it.
  • Attach a file or document by clicking + Add another file.

How to add a tag to a message

Tags are a way to help you organize your inbox. They let you add little colored flags to messages so that you can quickly find messages that are related to each other.

It's completely your choice how you name your tags. For example, you might want to file all of your messages about travel arrangements under a green tag. Or you might want to use the red tag to organize messages just from one specific employer or manning agent.

When you have a message thread open, click the tag icon at the top of the page:

screenshot showing the tag icon

Here you can:

  • Add a new tag by clicking on +New tag.
  • Choose a tag that you have already created - in our example we have 1 existing tags: Job Offers.

Now we're going to add a new tag:

screenshot showing how to add a new tag
  • Type the name of your tag into the box. We are going to call our new tag Travel Info.
  • Choose a color for that tag. We have chosen green.
  • Click Save when you're done.
screenshot showing the new tag being created

Your new tag will now appear in the icons column:

screenshot showing the new tags in the icons column.

When you add a tag to an email thread it will appear in the email preview and at the top of the middle column next to the other icons so you can quickly see what category that message belongs to:

screenshot showing the tags in the message preview and above the thread

And that's it - a complete guide to using your updated Martide message inbox.

We hope you've found this helpful but if you would like to read a more factual step-by-step guide to using the Message Inbox, you can find that here on our Support website.

window with sign saying 'support community'

Did you know, our Support website has more help guides for seafarers who use Martide to look for jobs at sea on our platform.

For example, if you're wondering how to use Martide to find and apply to seafarer jobs, take a look at this page. Or maybe you want to know how to reset your Martide password? Not a problem - that's clearly explained here.

Download Martide's seafarer jobs app

Did you also know that you can access your Martide inbox even while you're on the go with our mobile app?

smartphone showing Martide seafarer jobs at sea app

Our app makes it even easier to stay in touch with employers and manning agents as well as checking and following up on your seafarer job applications.

And of course you can find and apply to any of our jobs at sea via the app too.

Martide's mobile seafarers app is available both for Android and iPhone and is absolutely free.

Download the Android version from Google Play here.
And the Apple / iPhone version from the App Store here.

This blog post was originally published on September 23rd 2019 and updated to reflect changes to the message inbox on March 11th 2021 and again on January 20th 2022.