Welcome to Martide's Help Center

Here are a few of the questions we get the most. If you don't see what's on your mind, reach out to us anytime via email.

You can also browse the topics below to find what you are looking for.

Basics
Guides to help crew managers, manning agents & other maritime companies streamline maritime recruitment & crew planning ops & increase sales.
FAQ
Frequently Asked Questions about Martide's maritime recruitment, crew planning and seafarer jobs site. Got a question? The answer’s in our FAQ!
Seafarers
Step-by-step guides for seafarers to help you find and apply for maritime jobs more quickly and easily through Martide's seaman's jobsite.
Settings
Guides to help shipowners, crew managers and manning agents customize Martide’s maritime recruitment and crewing system software solution.

Topic Catalog

Basics
Approved Partner Network Assignments Broadcasts Candidates Crew Changes Dashboard Flight Requests How to Create a Job Vacancy How to Get Started Messages My Company My Tasks Notifications Planning Recruitments Reports Resources for New Manning Agents Seafarers Seafarer Profiles Vacancies Validator Vessels
FAQ
General Martide Platform Manning Agents Shipowners & Crew Managers Seafarers
Seafarers
Crew Changes How to Change Your Email How to Delete Your Account How to Find & Apply for Seafarer Jobs How to Reset Your Password Messages My Jobs My Profile Notifications
Settings
Assessments C Teleport API Candidates Forwarding Clients Component Documents Crew Change Types Custom Document Types Data Templates Deduction Types Discharge Reasons Document Assembly Templates Document Assembly Tags Document Types Earning Types Forms How to Select Your Manning Agents How to Select Your Travel Agents My Profile NFR Reason Note Types OCIMF SIRE Token Pipelines Pipeline Stages Seafarer Pools Seafarer Ranks Supplementary Earning Types User Accounts User Groups Vessel Custom Contacts Vessel Custom Fields Vessel Groups Wage Scales Why is My Date Formatted Incorrectly? Working Gear