Log in to your Martide account with your email address and password. Click on Messages in the menu on the left hand side of the page (you will need to scroll down):

screenshot of Martide website showing messages in the side menu

Message inbox for manning agents

You will be taken to your inbox - it looks like this:

Screenshot of a manning agent's inbox

Your inbox is organized by Vessels, Seafarers, and Employer Agents.

Here you can:

  • Look for a contact using the search boxes at the top.
  • See the vessels owned by the companies you work with by clicking on the company name under Vessels.
  • See all your candidates by clicking the View all seafarers button.
  • See your contacts at the companies you work with by clicking on the company name under Employer Agents.
  • Select a contact and click on them to open up the chat thread.
  • Type and send a message and add attachments if needed.

How to send a message and add attachments

To send a message you first need to select a contact. Do that by clicking on one of the companies under Vessels or Employer Agent, or by clicking View all seafarers.

When you click on a company you will see a list of all contacts under that company. When you click View all seafarers you will see a list of all your seafarers. In our example we just have 2 seafarers to keep it simple.

We've clicked on View all seafarers and then on seafarer Gary Garrison:

screenshot showing where to type a new message

Here you can:

  • See the seafarer's information on the right.
  • View the message thread in the middle panel.
  • Click on the seafarer's name in the panel on the right to go to their profile page.
  • Type a new message in the box at the bottom.
  • Add an attachment by clicking the paperclip icon.

Understanding the Vessels view

This is what happens when you expand the Vessels list:

screenshot of Martide website showing the expanded vessels list

We've clicked on Shipping Co. 3. They have 2 vessels: Nautilus and The Endeavour. We've clicked on Nautilus. There is currently one seafarer/candidate related to this vessel - Amerigo Vespucci. His application for the position of Master is currently at the negotiation stage.

If you click on Amerigo you will the message thread in the center and his information on the right.

Understanding the Seafarers view

In the side bar, click on View all seafarers and select a seafarer:

screenshot of Martide website showing a manning agent's inbox

Here you can:

  • See all of your seafarers.
  • Search for a seafarer in the search box at the top.
  • Click on a seafarer to bring up their message thread (or to start a new message thread). That looks like this:
screenshot of a message thread

Here you can:

  • See sent messages in the middle panel.
  • Type a new message in the text box below it and add an attachment by clicking on the paperclip icon.
  • See the seafarer's profile information on the right hand side. If you scroll down you will also see their last 5 positions.
  • Click on the seafarer's name in the right hand panel to go to their profile page.

Understanding the Employer Agent view

In the panel on the left, click on one of your employer agents and you will see this:

screenshot showing what happens when you click on an employer agent

Here you can:

  • See all the contacts you have at the employer agent company on the left.
  • Click on a contact to bring up their message thread (or to start a new message thread).
  • Type a new message in the text box at the bottom.
  • See your contact's company information on the right hand side:
screenshot showing the employer agent message thread

In our example above, we have 3 contacts at this employer agent's company and we've clicked on our contact Andy Andrews.

We hope you've found this guide to your inbox helpful. For more advice for manning agents including getting started on Martide, please take a look at this page.